Experience

An end-to-end track record of scaling engineering teams, shipping resilient systems, and delivering measurable outcomes across industries.

SVP Product Development
Pluralsight
May 2022 — Apr 2024
Remote
Owned global Engineering, Product Management, and Design; drove a 40% faster release cadence.
Built executive financial reports for a $600M+ business; tied product & tech investments to revenue.
Operationalized product and operating reviews; cut p85 lead time 35%.
Revamped biannual portfolio roadmapping; reprioritized to fund the highest‑return bets.
Lowered unit infrastructure costs via platform consolidation, modernization, and efficiency initatives.
Product StrategyValue CreationEngineering ProductivityP&L Ownership
Sr. Software Development Manager
Amazon
Feb 2019 — May 2022
Seattle, WA
Directed engineering for a program driving $40B+ in retail sales and $200M+ in charitable donations.
Owned reliability budgets and SLOs for consumer-scale traffic, holding availability at ≥ 99.99%.
Improved delivery predictability with clearer goals, lighter rituals, and cross‑team mechanisms.
Established SEI reviews linking latency, availability, and cost to roadmaps and spend.
Reliability EngineeringOperational ExcellenceCost EfficiencyProgram Leadership
Director of Cloud Engineering
Mindbody
Oct 2018 — Jan 2019
Remote
Stabilized platform posture across on‑prem and AWS workloads.
Introduced practical guardrails and golden paths; clarified ownership and SLOs.
Designed phased migration waves with built-in rollback to limit blast radius.
Cloud EngineeringHybrid CloudGuardrailsMigration Planning
Head of Engineering
MindTouch
Aug 2014 — Jun 2018
San Diego, CA
Built hiring bar, career ladders, and delivery rituals to scale the org 3×.
Adopted serverless patterns and observability instrumentation, reducing customer defects 40%.
Modernized CI/CD and grew the local AWS talent pipeline, boosting throughput 60%.
Org BuildingServerlessSoftware Engineering IntelligenceDelivery Acceleration
Lead Software Engineer
CoStar Group
Feb 2008 — Aug 2014
Boston, MA & San Diego, CA
Partnered with the executive team during a $22M acquisition and contributed to integration planning.
Improved on‑time delivery and quality across a globally distributed team.
Shipped GIS maps, shared charts, natural‑language search, and image processing across products.
Platform ArchitectureTechnical LeadershipMulti‑CloudPlatform Enablement
Sr. Software Engineer
Liberty Mutual
Mar 2005 — Feb 2008
Portsmouth, NH
Contributed to the cross‑org IT request platform used by engineering and business teams.
Helped introduce peer code reviews and shared standards with a 10‑person team.
Built developer automations and a self‑service request catalog with the centralized platform team.
Developer ExperienceCode ReviewsAutomationPlatform Enablement
Software Engineering Consultant
The Paciello Group
Sep 2003 — Mar 2005
Nashua, NH
Raised accessibility maturity across enterprise teams through on‑site training.
Standardized curricula adopted across client programs.
Unblocked certification on Windows, macOS, and Linux with bespoke solutions.
Accessibility ConsultingTraining & EnablementStandards ComplianceAssistive Technology
Software Engineer
Eastman Software
Oct 1999 — Aug 2003
Billerica, MA
Grew from intern to core contributor, shipping reliable releases through market volatility.
Improved reliability and performance by resolving memory leaks and systemic defects.
Delivered enhancements to imaging/workflow products and strengthened release quality.
Performance DebuggingUI QualityImaging & WorkflowTest Validation
Computer Technician
Personal Computer Rentals
Jun 1995 — Dec 1998
Woburn, MA
Met SLAs for deployments and repairs across sites.
Cut resolution time with systematic hardware/OS diagnostics.
Improved asset tracking accuracy through disciplined logistics.
Field EngineeringDiagnosticsLogistics

Experience

SVP Product Development

Sr. Software Development Manager

Director of Cloud Engineering

Head of Engineering

Lead Software Engineer

Sr. Software Engineer

Software Engineering Consultant

Software Engineer

Computer Technician

Education

Computer Science

Executive Development Program

Experience

SVP Product Development

Sr. Software Development Manager

Director of Cloud Engineering

Head of Engineering

Lead Software Engineer

Sr. Software Engineer

Software Engineering Consultant

Software Engineer

Computer Technician

Education

Computer Science

Executive Development Program